cinderWEBSITE
SITECARE
Cinder / Website care

Good things need
a little fire.

Website monitoring, clear reports,
and a little less on your plate.

A small ember spirit tending a green sprout beside a stack of papers.
Made for small business websites

You run your business.Keep your website close.

A quiet website can still have things to tell you: a page that stops loading, a new source of visitors, a contact link that needs fixing.

Cinder brings the checks and the numbers together in a short, readable report, with a clear next step.

Useful care for the website you already have.

See what a report includes
Choose a little peace of mind

Care that fits your site.

One website per plan.
Start with the help you actually need.

The essentials

Spark

$29 / month

One website. Scheduled availability checks, downtime email alerts, and one straightforward monthly traffic summary.

5-minute availability checks · monthly report
A closer look

Ember

$60 / month

Everything in Spark, plus a monthly review of up to five key pages for broken links, dated content, and obvious usability issues.

5-page review · 3 prioritised actions
Help with the little things

Flame

$85 / month

Everything in Ember, plus up to 30 minutes of approved small content edits each month. Useful for prices, opening hours, images, and links.

30 minutes of edits · agreed before work
A regular helping hand

Forge

$130 / month

Everything in Ember, plus up to 60 minutes of approved small edits and a 20-minute monthly check-in to discuss the report.

60 minutes of edits · 20-minute check-in
A report you can actually use

Here's what happened.
Here's what matters.

Availability, traffic, and the next useful action. A small report that makes sense without a new dashboard to learn.

cinder / example monthly report
Website availability
Illustrative incident log — not a connected monitor.

Reporting period: 1–30 June (fictional)

Check: homepage response
Example incident: 12 June, 09:10–09:20 UTC
Result: site responded again at the next check

Owner notified of the detected interruption.
Root cause: not established by this check.

An availability check cannot confirm every
page, booking form, or checkout is working.
SAMPLE REPORT · FICTIONAL DATAMonthly
Simple from the start

A little setup. A regular check-in.

01

Tell us about your site.

Share your website address, key pages, and what matters most to your customers.

02

Set up the checks.

Agree the scope, connect the monitoring and analytics, and test the alerts before service begins.

03

Get a useful update.

Receive your report, decide what to change, and approve any work included in your plan.

Clear expectations from day one

A few things
worth knowing.

What does monitoring actually cover?

Cinder checks whether your agreed website address responds at five-minute intervals and sends alerts for detected downtime. It does not guarantee uninterrupted service, detect every brief outage, or test every function of your website. Monitoring starts only after setup and alert delivery have been confirmed.

What will the analytics report show?

A summary of available aggregate traffic data: visitor trends, popular pages, recorded traffic sources, and useful comparisons. Tracking has to be installed and collecting data first. Enquiries, purchases, and other conversions require separate agreed tracking; we won't infer them from visits alone.

What counts as a small edit?

Changes to existing text, links, opening hours, prices, or supplied images on a supported site. Work is agreed before it starts and limited to the plan's monthly time allowance. New pages, redesigns, custom features, emergency repairs, and security work are outside this allowance.

Is this emergency technical support?

No. Automatic alerts can run outside working hours, but a person is not on call around the clock. Response times, supported platforms, and any repair costs must be agreed before a subscription starts.

How do I get started?

Cinder is live. Login and registration are still in the works, with invite-only access planned. Request an invite.

Your website deserves a little care

Keep the spark.
Lose some of the busywork.

Find your level of care

Monitoring, easy analytics, and practical next steps.